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Refund and Returns Policy

Last updated: April 13, 2023

Thank you for shopping at Power Phonics Books.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to C. MCKIE & ASSOCIATES LTD, 31, Forest Drive Rickleton, Washington, Tyne & Wear, United Kingdom, NE38 9JD.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Power Phonics Books, accessible from www.powerphonicsbooks.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

Refunds are not available under any circumstance. In the unlikely event, products are damaged in any way, a photograph showing such damage and short description must be provided within 5 days of delivery.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

31, Forest Drive Rickleton, Washington, Tyne & Wear, United Kingdom, NE38 9JD

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@mckiemastery.co.uk